Orchestrating Multi Platform Brand Presence
Orchestrating Multi-Platform Brand Presence
Map your customer's 11+ touchpoint journey:
- Google Search → Reddit thread → YouTube review → Brand website
- TikTok discovery → Google search → LinkedIn article → Product demo
- Podcast mention → Forum discussion → Comparison site → Purchase
Create content calendars for each platform with consistent messaging but platform-native formats.
Phase 1: Touchpoint Mapping
- Audit current brand mentions across platforms
- Identify the 11+ platforms in your customer journey
- Map content gaps at each touchpoint
- Prioritize high-impact discovery surfaces
Phase 2: Content Strategy Alignment
- Create platform-specific content pillars
- Develop short-form video for discovery
- Plan forum engagement strategy
- Design AI-friendly content formats
Phase 3: Integration & Amplification
- Align PR with SEO keyword targets
- Cross-pollinate social content themes
- Build community insight feedback loops
- Optimize for language model consumption
Phase 4: Measurement & Optimization
- Track cross-platform attribution
- Monitor AI visibility metrics
- Measure forum sentiment and engagement
- Analyze video discovery performance
Example 1: B2B SaaS Discovery Journey Input: Customer researching project management tools Touchpoints: Google → Reddit r/productivity → YouTube comparison → LinkedIn case study → G2 reviews → Free trial Output: Coordinated content addressing pain points at each stage
Example 2: E-commerce Product Launch Input: New sustainable fashion brand Touchpoints: TikTok → Pinterest → Google Shopping → Instagram → Sustainability forums → Brand website Output: Platform-native content with consistent sustainability messaging
Content Synchronization:
- Use consistent brand voice with platform-appropriate formats
- Time content releases for cross-platform amplification
- Create content clusters that reference each other naturally
AI Visibility Optimization:
- Include authoritative third-party sources in content
- Use fresh data and current examples
- Structure content for language model consumption (clear headings, lists, facts)
Community Integration:
- Monitor niche forums for organic mention opportunities
- Engage authentically in community discussions
- Use community insights to inform broader content strategy
Cross-Platform Amplification:
- Repurpose long-form content into platform-specific formats
- Use PR mentions to boost social proof across platforms
- Create video content that works both natively and in search results
Platform Silos: Creating disconnected content that doesn't reinforce your message across touchpoints
Over-Promotion: Pushing sales messages instead of providing value at discovery stages
Ignoring AI Consumption: Creating content that's invisible to language models and AI-powered search
Forum Spam: Aggressive promotion in communities instead of authentic participation
Inconsistent Timing: Missing opportunities to amplify PR wins across social and owned channels
Video Neglect: Underestimating short-form video's impact on Google page one results
Static Strategy: Not adapting to platform algorithm changes and new discovery surfaces