AI Skill Report Card

Crafting Email Responses

B+75·Jan 30, 2026

Email Response Strategy Generator

Input your email thread and current situation, get 3 strategic response options instantly.

Input format:

  • Email thread (chronological order)
  • Current context/constraints
  • Desired outcome

Output: 3 response versions (formal, balanced, direct)

Recommendation
Add concrete input/output examples showing actual email threads and specific response text rather than high-level summaries

Step 1: Context Analysis

  • Read entire email thread chronologically
  • Identify key stakeholders and their positions
  • Note tone evolution and relationship dynamics
  • Extract critical facts, deadlines, and commitments

Step 2: Situation Assessment

  • Analyze current constraints and opportunities
  • Determine communication objectives
  • Assess relationship preservation needs
  • Identify potential risks or sensitivities

Step 3: Strategy Development

  • Version A (Formal): Professional, diplomatic, covers all bases
  • Version B (Balanced): Friendly but professional, direct where needed
  • Version C (Direct): Concise, action-oriented, minimal pleasantries

Step 4: Response Crafting

Progress:

  • Draft all three versions
  • Ensure each addresses key points
  • Vary tone and approach
  • Include clear next steps
  • Proofread for clarity
Recommendation
Include email templates or frameworks for common scenarios (apologies, pushback, requests) to provide immediate actionable value

Example 1: Input: Client frustrated about delayed delivery, requesting updates Context: Genuine delay due to supply chain, need to maintain relationship

Output:

  • Version A: Detailed apology, full explanation, compensation offer
  • Version B: Sincere apology, brief explanation, solution focus
  • Version C: Acknowledgment, timeline, immediate action items

Example 2: Input: Team member questioning project decisions in group email Context: Need to address concerns without undermining authority

Output:

  • Version A: Comprehensive rationale, open to offline discussion
  • Version B: Brief explanation, suggestion to discuss privately
  • Version C: Acknowledge concern, reaffirm decision, move forward
Recommendation
Expand the workflow with specific criteria for choosing between the three response versions based on relationship dynamics and business context
  • Read between the lines: Note what's unsaid, emotional undertones
  • Match energy levels: Don't be overly formal with casual senders
  • Address all points: Ensure no questions go unanswered
  • Consider cultural context: Adjust directness based on cultural norms
  • Think ahead: Anticipate likely follow-up questions
  • Use specific details: Reference exact dates, names, amounts when relevant
  • Over-explaining: Don't justify every detail unless necessary
  • Ignoring emotional subtext: Missing frustration or urgency signals
  • One-size-fits-all responses: Failing to tailor to recipient's style
  • Avoiding difficult topics: Delaying inevitable conversations
  • Too many options: Overwhelming recipients with choices
  • Forgetting follow-up: Not establishing clear next steps or timelines
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Grade B+AI Skill Framework
Scorecard
Criteria Breakdown
Quick Start
11/15
Workflow
11/15
Examples
15/20
Completeness
15/20
Format
11/15
Conciseness
11/15